Healthcare providers make use of many tools. As time goes on, these tools continue to improve and help provide better care to their patients.
It might be easy to focus on the intricate machines and instruments, but there is another classification of healthcare tools that have a large impact on how well a system operates — the computing technology.
Healthcare IT companies provide an essential service to providers. They help streamline various aspects of a healthcare practice to help providers spend more time with their patients, keep their information secure, and provide assistance when needed most.
Here are six ways healthcare IT companies support your practice:
- Improve Patient Experience
- Provide Secure Work From Home Access
- Create Environment for Increased Efficiency
- Free Up Staff From Technology Disruption to See More Patients
- Avoid Costly Disruptions
- Adhere to Guidelines and Regulations
1. Improve Patient Experience
Having the right technology infrastructure allows your practice to operate the most up-to-date EMR/EHR systems. The latest versions of many systems have integrated telemedicine features, remote pre-check in features, and billing and collection systems. Today’s patient appreciates these abilities. This will shorten the patient time in the office, which is needed in today’s COVID environment.
2. Provide Secure Work From Home Access
Whether you are a provider seeing your patients via telemedicine from the comfort of your home office, or your staff is handling insurance verification, having secure remote access is necessary today.
It is not as simple as just taking your laptop or tablet home. Your technology team needs to configure your work-from-anywhere environment securely. From confirming that Multi-Factor Authentication (MFA or 2FA) is enabled and configured correctly to making sure laptops and other mobile devices have secure verifiable encryption configured.
Let us help you be productive and secure to provide your patients the best experience possible.
Visit Acumen Technology to learn more about how a healthcare IT company in Nashville, TN can help you today!
3. Create Environment for Increased Efficiency
The speed at which you can access your information means your team has the tools to quickly move between tasks. Scheduling, communication, and access to files can all be optimized, which gives your practice the ability to streamline operations.
Nobody likes to wait. Any issues with your IT infrastructure can lead to appointment mishaps, missed messages, and more. Your patients will notice when things aren’t operating as smoothly as possible. This isn’t going to instill the level of trust that’s necessary for a practice to thrive.
4. Free Up Staff From Technology Disruption to See More Patients
A well-functioning technology infrastructure should operate mostly in the background for a healthcare provider. It should be there when you need it, provide quick and reliable information, and act as a support system to the level of care you and your staff are able to provide.
It allows you the time to provide the care that your patients appreciate. They don’t see the behind-the-scenes work that is mostly involved with your computer system. But they will notice when your staff is able to spend more time speaking directly with them as opposed to waiting on a system.
More time with patients means a better experience.
5. Avoid Costly Disruptions
Any technology down time directly translates into lost money. An inability to provide services can cripple a practice. It can also have severely negative consequences for your patients and reputation.
Healthcare IT companies maintain your system to avoid this outcome. Constant upkeep and attention ensures your system continually operates smoothly.
Lost revenue from downtime and costly repairs can add up to a big loss for a healthcare facility. It’s much more advantageous to keep your system running cleanly and efficiently than to address problems as they occur. You never know when they’re going to come and what they’ll directly affect when they do.
6. Adhere to Guidelines and Regulations
The HIPAA Privacy Rule has been put in place to protect patients at medical facilities from having their identities stolen or leaking their medical information. Healthcare IT companies in Nashville, TN like Acumen Technology are very familiar with the standards of this rule.
We can help you stay aligned with the HIPAA Privacy Rule, protecting your patients data (PHI) as well as your practice.
Healthcare facilities are tasked with remaining compliant. Working with a healthcare IT company is the best way to be sure you are in compliance with all of these regulations.