Our move to Acumen has been a really good one for our bank. You guys have helped us elevate our security and have been very easy to work with.
I have found everyone on the team that I have dealt with truly focused on addressing my IT issues, even when it required a weekend interaction. I also appreciate how I'm treated, not as an illiterate IT consumer, but with true understanding and some empathy for my frustrating situation that has required me to reach out to Acumen. Thank you.
Acumen has been very attentive in helping us solve issues and get us back on track. We feel much more supported than we did with our last IT manager. We value honesty and straight-forwardness, and Acumen is always willing to share their honest feedback/opinion in what's going on with our organization's IT versus where we should be and what to expect.